Terms and Conditions for the Use of Health Deal Website and Services

This website (“Website”) is owned and operated by Health Deal Pty Ltd (“Health Deal”) (ABN 84 150 801 871), part of the Packleader Group, registered in Australia (ABN 65 137 998 666). Our office is located at Level 4, 973 Nepean Hwy, Moorabbin, VIC 3189, Australia. By accessing or using this Website, you agree to be bound by these Terms and Conditions (“Terms of Use”). If you do not agree, please cease using this Website immediately.

  1. Introduction and Acceptance of Terms

1.1 These Terms of Use govern your use of the Health Deal Website and call center services. By accessing or using our Website, you accept and agree to comply with these Terms.

1.2 We may amend these Terms at any time by updating this page. Continued use of the Website after amendments will constitute acceptance of these changes. Customers are encouraged to review these Terms periodically.

1.3 This Website is intended for use by Australian residents aged 18 or above. By using the sign-up function, you confirm that you meet this age requirement. Health Deal reserves the right to restrict, limit, or suspend use for users found to be underage or in violation of these Terms.

  1. Privacy Policy

2.1 We value your privacy and comply with the Privacy Act 1988. Our Privacy Policy explains how we collect, store, and use your information, including your personal and sensitive data. Please review it carefully before using our services. Your use of this Website is subject to the terms of our Privacy Policy.

2.2 Health Deal may share your information with select third-party partners, including insurance providers, in accordance with our Privacy Policy and for the purpose of providing comparison and customer services. Any sharing of information is done in compliance with applicable privacy laws.

  1. Third-Party Products and Services

3.1 Health Deal provides information and comparison services for products offered by third-party health insurance providers. We do not own, operate, or control these third-party products and services, nor are we liable for their actions, product terms, or conditions.

3.2 Product information and pricing on this Website are provided in Australian dollars and are dependent on the accuracy of information entered by the Customer. Health Deal is not liable for any discrepancies resulting from inaccurate or incomplete Customer input. The Customer is responsible for verifying third-party product details and terms directly with the provider before making a purchasing decision.

3.3 Health Deal makes no representations or warranties regarding the completeness, accuracy, or legality of third-party products. Health Deal assumes no liability for any issues or disputes arising from third-party transactions.

  1. Health Deal Services and Compensation

4.1 Health Deal offers a free-to-use comparison service for health insurance products. We receive compensation from third-party providers when you use our service to purchase their products.

4.2 Health Deal does not guarantee the availability of all products on the market or all products offered by our partners. Our comparisons reflect only those products made available to Health Deal and may vary depending on partner relationships. Not all products from each provider are compared.

4.3 Health Deal does not guarantee that any specific provider or policy is the best fit for individual needs. The Customer should assess their own requirements and consult a professional if necessary before making decisions based on the information provided.

  1. Communication Consent

5.1 By providing your contact information, you consent to receive communications via phone, text, and email from Health Deal and its sister companies, including Energy Deal and GHGP, within the Packleader Group. These communications may relate to products or services currently available or introduced in the future.

5.2 This consent remains active until explicitly revoked by the Customer. To revoke consent, please contact Health Deal customer support. Revocation of consent may limit the range of services and communications that we are able to provide.

  1. Liability and Indemnification

6.1 Health Deal provides this Website and services on an “as is” basis and makes no representations regarding accuracy, completeness, or suitability for any purpose. All product information is general in nature and does not constitute financial, legal, or professional advice.

6.2 The Customer agrees to fully indemnify Health Deal, its employees, directors, and affiliates, against any loss or damage, including legal fees, arising from or related to their use of this Website, including any unauthorized or prohibited activities.

6.3 Health Deal is not liable for any loss or damages resulting from inaccuracies, system errors, third-party service interruptions, or failure to access or use the Website. Occasional pricing errors may occur due to human error; in such cases, final pricing from the health fund provider will apply.

6.4 Health Deal shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use or inability to use the Website, even if Health Deal has been advised of the possibility of such damages.

  1. Permitted Use of the Website

7.1 Customers may only use the Health Deal Website for personal, non-commercial purposes to compare health insurance products and services.

7.2 Unauthorized uses include, but are not limited to:

  • Use of automated tools (such as data scraping or robots) to gather or process information.
  • Attempts to reverse engineer, tamper with, or interfere with the Website’s code or functionality.
  • Providing false information, engaging in fraudulent transactions, or participating in deceptive activities.

7.3 Health Deal reserves the right to restrict access to any user engaging in prohibited activities or in violation of these Terms.

  1. Intellectual Property Rights

8.1 All intellectual property on this Website, including trademarks, trade names, logos, and content, belongs to Health Deal or has been licensed for our use. No material may be reproduced, republished, or distributed without our written consent.

8.2 Customers are granted a limited, non-exclusive license to use the Website for its intended purpose only. This license does not grant ownership or other rights to Health Deal’s intellectual property.

8.3 Any unauthorized use of Health Deal’s intellectual property is strictly prohibited and may result in legal action.

  1. Consent for Contact in Accordance with the Spam Act and Do Not Call Register Act

9.1 By providing your contact information on this Website, you consent to Health Deal, Energy Deal, and their affiliates contacting you by phone, email, SMS, or other electronic means regarding products and services, in accordance with the Spam Act 2003 and the Do Not Call Register Act 2006.

9.2 Your consent covers all forms of communication as permitted under these Acts and remains in effect until you notify Health Deal or Energy Deal to withdraw your consent. Withdrawal of consent can be requested at any time by contacting customer support or following the unsubscribe instructions provided in our communications.

9.3 Health Deal and Energy Deal respect the requirements of the Spam Act and the Do Not Call Register Act. If you are listed on the Do Not Call Register, your consent provided through this Website enables us to contact you as per your expressed preferences.

  1. Cookies and Third-Party Advertising

10.1 Our Website uses cookies and other tracking technologies to enhance user experience, analyze traffic, and serve targeted advertisements. These cookies may be used by third-party providers to deliver ads or content relevant to your interests.

10.2 By using our Website, you consent to the use of cookies as outlined in our Privacy Policy. Customers may adjust their browser settings to disable cookies; however, this may affect the Website’s functionality and user experience.

10.3 Health Deal works with third-party advertising providers who may place cookies on users’ devices. Health Deal does not control these third-party cookies and is not responsible for third-party practices.

  1. Governing Law and Jurisdiction

11.1 These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes will be subject to the jurisdiction of the courts of Victoria.

11.2 If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Invalid provisions will be replaced by valid terms that best match the intent of the original terms.

  1. Force Majeure

12.1 Health Deal shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to acts of nature, war, government actions, labor disputes, and technical failures.

  1. Contact Information

If you have questions regarding these Terms, please contact us at:

Health Deal
Level 4, 973 Nepean Hwy
Moorabbin, VIC 3189
Phone: 1300 369 399

Your Consent

By using the Health Deal Website and services, you consent to these Terms and Conditions, including our use of cookies and the specified communication permissions.

 

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