Reserve Bank Health Society (RBHS) Review

Overview

The Reserve Bank Health Society (RBHS) is a closed fund for current and former employees of the Reserve Bank of Australia (RBA) and Note Printing Australia (NPA) and their families.

RBHS has been providing superior benefits and quality health care for members for 60 years.

Reserve Bank Health Key Facts

Founded: 1959

For-Profit or Not-For-Profit? Not-For-Profit

Private Hospital Agreements Nationwide: 285

Day Hospital Agreements Nationwide: 274

Health Deal Represented? No

Headquarters: Wollongong, NSW

Reserve Bank Health Hospital Cover

Reserve Bank Health has one specialised hospital policy; the hospital cover currently available is listed below.

  • Gold Hospital

Reserve Bank Health Extras Cover

Extras Cover takes care of the everyday healthcare service expenses that are not generally covered under Medicare such as dental services, prescription glasses, and physiotherapy.

Reserve Bank Health has one specialised extras policy that covers most of the common ancillary treatments. The current extras cover available is called:

  • Premium Extras

Reserve Bank Health Waiting Periods

Reserve Bank Health recognises the waiting periods you have already served with a previous health fund if you switch, this is called “portability”. For first-timers taking out a hospital cover, members who may have lapsed in hospital coverage and those upgrading their level of cover, the waiting periods below will have to be served before members can claim on services:

Reserve Bank Health Hospital Waiting Periods

Ambulance services: 2 months

Accidental Injury: None

New Conditions: 2 Months

Pregnancy and birth-related services: 12 months

Pre-existing conditions: 12 months

Rehabilitation & Palliative care: 2 months

Weight Loss Surgery: 12 months

How Do You Claim Extras with Reserve Bank Health Society?

Reserve Bank Health has 5 efficient and easy claiming options. This can be done in the following ways:

On the spot: Swipe your membership card at a health provider that uses the HICAPS system to have your claim processed immediately.

Via a mobile app: You can lodge a claim using RBHS’s claiming app by submitting a photo of your receipt.

Fax: Claim by sending a competed claim form along with the relevant accounts and receipts to 1300 309 704

Online: You can log into https://www.myrbhs.com.au/members/ and lodge your claim by providing the details on your receipt.

By Mail:  You can lodge your claim by posting relevant accounts and receipts to:

Locked Bag 23,

Wollongong

NSW 2500

Reserve Bank Health Gap Cover

RSBH’s gap cover is called the Access Gap Cover. If your doctor charges you more than the standard MBS fee, this is known as the ‘gap’ and can leave you with an out-of-pocket expense. Access Gap can help to minimise or eliminate personal expense but it is the choice of the physician to participate in any given gap scheme.

Gap Cover Ratings by State

To determine how beneficial a gap scheme will be, we suggest comparing health funds in the same state or territory to show which of the funds offer a greater proportion of medical services covered with no gap. While it is more likely that a medical service covered under your health fund can be utilized at no personal cost to you, it is entirely the choice of the physician whether or not to participate in the gap cover scheme.

Medical Services with No Gaps — The percentage of claims that were fully refunded.

Medical Services with No or Known Gaps — The percentage of claims that were fully refunded, or where the policy holder knew the cost before the surgery was

ACT

Reserve Bank Health Society medical services with No Gap: 79.2%

Industry Average: 79.1%

RBHS medical Services with No or Known Gap: 83.3%

Industry Average: 90.5%

NSW

Reserve Bank Health Society medical services with No Gap: 91.4%

Industry Average: 89.5%

RBHS medical Services with No or Known Gap: 96.9%

Industry Average: 95.7%

VIC

Reserve Bank Health Society medical services with No Gap: 93.3%

Industry Average: 86.7%

RBHS medical Services with No or Known Gap: 99.3%

Industry Average: 95.1%

QLD

Reserve Bank Health Society medical services with No Gap: 95.7%

Industry Average: 89.2%

RSBH medical Services with No or Known Gap: 98.3%

Industry Average: 94.5%

SA

Reserve Bank Health Society medical services with No Gap: 97.8%

Industry Average: 89.5%

RBHS medical Services with No or Known Gap: 99.1%

Industry Average: 96.6%

WA

Reserve Bank Health Society medical services with No Gap: 90.2%

Industry Average: 84.4%

RBHS medical Services with No or Known Gap: 98.5%

Industry Average: 96.2%

TAS

Reserve Bank Health Society medical services with No Gap: 92.7%

Industry Average: 90.2%

RBHS medical Services with No or Known Gap: 100%

Industry Average: 96.7%

NT

Reserve Bank Health Society medical services with No Gap: –

Industry Average: 84.2%

Reserve Bank Health Society medical Services with No or Known Gap: –

Industry Average: 93.8%



Renee came up with a result that was very satisfactory
Renee came up with a result that was very satisfactory Rosalie Fields Read More

Renee handled my call with empathy, product knowledge, and skill.
She listened to my needs and prior experiences and came up with a result that was very satisfactory to me.

I will definitely be contacting again
I will definitely be contacting againcustomer Read More

My consultant Mark was absolutely brilliant, he did all the research, asked and met my personal circumstances and was great to chat with. I will definitely be contacting again when or if I ever need any more help in this area. Thank you again!
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Great service!customer Read More
Great service, explained very clearly and easy to understand
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