Health Partners Review

Claiming extras with Health Partners is rather easy. There are 5 ways to claim, which are:

On the spot: Swipe your membership card at a health provider that uses the HICAPS system to have your claim processed immediately.

Via a mobile app: You can lodge a claim using the My Health app by submitting a photo of your receipt.

Online: You can log into your online account and lodge your claim by providing the details on your receipt.

Email: You can lodge a claim by sending a completed claim form with a photo of your relevant accounts and receipts to ask@healthpartners.com.au

Mail: You can claim by posting a completed claim form with the relevant accounts and receipts to:

Health Partners Claims Assessor

Reply Paid 1493

Adelaide SA 5001

To determine how beneficial a gap scheme will be, we suggest comparing health funds in the same state or territory to show which of the funds offer a greater proportion of medical services covered with no gap. While it is more likely that a medical service covered under your health fund can be utilized at no personal cost to you, it is entirely the choice of the physician whether or not to participate in the gap cover scheme. 

Medical Services with No Gaps — The percentage of claims that were fully refunded.

Medical Services with No or Known Gaps — The percentage of claims that were fully refunded, or where the policy holder knew the cost before the surgery was performed.

The information below outlines the percentages of services covered under no-gap and known-gap.